My first meeting with Kim was so comfortable and very productive. She knows just how to "create" the conversation, how to guide and correct without being intrusive and is very patient and encouraging. A perfect conversation teacher. I think because she learned Italian as a second language she understands what it takes to learn, where English speakers have challenges and how to overcome them. I came away feeling like I learned more in an hour than I had in weeks of classroom learning. I can't wait until our next session!